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DCDee
Fringe Player

147 Posts

Posted - 14 May 2012 :  16:53:35  Show Profile  Reply with Quote
Got my new season ticket today but instead of book of numbered vouchers all I got was a flimsy 'match ticket' which I can't see surviving the rigours of an 18-match season.
Thought there must be some mistake but was assured it was correct. Anybody else got theirs yet?

andersong
Dundee Legend

SCOTLAND
2671 Posts

Posted - 14 May 2012 :  18:39:10  Show Profile  Reply with Quote
Plastic wallet to keep it dry, etc??
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DCDee
Fringe Player

147 Posts

Posted - 14 May 2012 :  21:49:33  Show Profile  Reply with Quote
No such luck. Will have to buy one.
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fraserm
Dundee Legend

United Kingdom
1477 Posts

Posted - 14 May 2012 :  22:35:33  Show Profile  Reply with Quote
That is a mistake, Jimmy.

You've been given a receipt for your payment. All season ticket holders will receive a book of vouchers as usual, with full instructions of how to redeem the various offers, as well as a plastic wallet at no additional cost.
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DCDee
Fringe Player

147 Posts

Posted - 15 May 2012 :  09:27:33  Show Profile  Reply with Quote
Thanks, Fraser. The guy said it was his first day on the job so that would account for the misunderstanding. Wonder if it might be an idea to clarify it on the home page? The guy behind me in the queue looked a bit bemused as well.
Qualified for seniors price now so will use the money I saved to sponsor one of the youth players.
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NeilCosgrove
Fringe Player

United Kingdom
126 Posts

Posted - 15 May 2012 :  09:34:21  Show Profile  Reply with Quote
Hi Jimmy, Neil from the ticket office here.

Fraser is right thats only a receipt you have for the money you paid. Books should arrive within the next four weeks and you can collect your book of vouchers then along with a wallet to keep them in. Any other questions just let me know.

Regards

Neil Cosgrove
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DCDee
Fringe Player

147 Posts

Posted - 15 May 2012 :  13:03:58  Show Profile  Reply with Quote
Cheers, Neil.
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DeeFiant1893
Under 21's Squad Member

United Kingdom
31 Posts

Posted - 15 May 2012 :  18:16:49  Show Profile  Reply with Quote
When do the early bird prices end? It doesn't seem to say on the website, unless I missed it.
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Shug
Under 21's Squad Member

43 Posts

Posted - 16 May 2012 :  08:49:05  Show Profile  Reply with Quote
Are season ticket applications being sent out to existing holders or is there a form available for downloading?
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